Assessment first
A trained clinical team assesses urgency and decides whether home care, observation, admission or referral is appropriate.
Open 24 hours, every day
Emergency care is available around the clock, every day of the year. A Resident Medical Officer (RMO) is on duty throughout, including the full night shift. For a serious emergency come straight to the centre or call; do not wait for an online reply.
Urgent symptoms
Severe breathing difficulty, seizure or unconsciousness needs immediate emergency care. The appointment form is not an emergency channel.











